Shipping Information - Golden Goose High Tops

Order Processing

All orders are carefully processed within 1-2 business days (excluding weekends and holidays). During peak seasons or special promotions, processing may take up to 3 business days.

                        Processing Timeline:
                        Order placed before 2:00 PM EST: Same-day processing (Monday-Friday)
Order placed after 2:00 PM EST: Next business day processing
Weekend orders: Processed on following Monday

                    

Once your order has been processed and shipped, you will receive a tracking number via email to monitor your package's journey.

Shipping Options & Rates

We offer multiple shipping options to meet your delivery needs:

Shipping Method	Delivery Time	Cost
Standard Shipping	5-7 business days	$9.99
Expedited Shipping	3-5 business days	$19.99
Express Shipping	1-2 business days	$39.99
Next Day Delivery	Next business day	$59.99

Free Shipping Available!

Enjoy FREE standard shipping on all orders over $150. No promo code needed - discount automatically applied at checkout.

Shipping Destinations

We currently ship to the following locations:

United States: All 50 states, including Alaska and Hawaii
US Territories: Puerto Rico, US Virgin Islands, Guam
Military Addresses: APO, FPO, and DPO addresses

                        Special Delivery Notes:
                        Alaska and Hawaii may require additional 2-3 business days
Military addresses typically take 7-14 business days
PO Box addresses accepted for standard shipping only

                    

International shipping is currently not available. We apologize for any inconvenience and hope to expand our shipping destinations in the future.

Order Tracking

Stay updated on your order's progress with our comprehensive tracking system:

Confirmation Email: Sent immediately after order placement
Processing Notification: Sent when your order enters processing
Shipping Confirmation: Includes tracking number and carrier information
Delivery Confirmation: Final notification when package is delivered

                        How to Track Your Order:
                        Use the tracking number provided in your shipping confirmation email
Visit the carrier's website (UPS, FedEx, USPS) for real-time updates
Contact our customer service team if you experience any tracking issues

                    

Tracking information typically updates within 24 hours of shipment. If you don't see updates after 48 hours, please contact our support team.

Important Shipping Notes

Please review these important details regarding your shipment:

Address Accuracy: Please ensure your shipping address is complete and accurate. We cannot be responsible for packages delivered to incorrect addresses.
Signature Required: Orders over $200 require a signature upon delivery for security purposes.
Weather Delays: Severe weather conditions may cause shipping delays beyond our control.
Holiday Scheduling: No shipments on federal holidays. Processing resumes the next business day.
Package Protection: All packages are insured for their full value during transit.

Delivery Issues?

If your package shows as delivered but you haven't received it, please check with neighbors, building management, or contact the carrier directly. If still unresolved after 24 hours, please contact our customer service team for assistance.

For any questions about shipping or to track your order, please contact our customer service team during business hours. We're here to ensure your Golden Goose High Tops arrive safely and promptly!